All in One service Terms & Conditions 2017-06-13T17:40:41+00:00

All-in-One-Service Details

  1. GENERAL

By ordering this service you are deemed to have read, understood and agreed to these terms and conditions.

Photography
Our Professional Photographers are experienced, vetted and insured.
We only use proven professionals within our network, ensuring their work is cleared before we allow them to visit a LIVE property.

EPC
All appointments conducted by certified engineers
Full public and employer liability insurance in place for every appointment

AIO Pricing
AIO pricing is based on ordering a package with brochures. Work that is terminated before completion for any reason will be charged at their normal rate and will incur an administration fee of £10.

  1. ONLINE ORDERS

Orders can be placed 24x7x365 on our website. (You will need us to set you up with a client account so we can provide you with login details).

Orders will be processed Monday-Friday between 9am-5.30pm.
Excludes bank holidays and between 16th Dec 2017 –> 8th January 2018

A photographer and/or surveyor will be assigned to your property. They will liaise with you/key holder directly via phone to schedule your appointment. If they can not make contact x5 attempts will be made over x3 days at different times leaving messages where voicemail is possible – each time leaving a call back number.

  1. SERVICE BOOKINGS AVAILABILITY 2017

When a floor plan is ordered with photography sometimes the photographer will also do the floor plan, otherwise a separate surveyor who is qualified to do EPC’s will be booked.

Photography + Floor plan
8am to 8pm 7 days a week

EPC + Floor plan
8am to 8pm Monday-Friday
8am-6pm Saturday
10am-4pm Sunday

Excludes bank holidays and between 16th Dec 2017 –> 8th January 2018

  1. UPDATES

You will receive updates throughout the ordering process so will receive:
Emailed confirmation of order placed
Emailed confirmation of appointment
Emailed reminder of appointment 24hrs before
Emailed notification when EPC, floor plans and photography is ready for download
Emailed link via wetransfer to download your material

  1. TURN AROUND TIMESCALES

Photography is made available 24hrs from the time the photographer leaves the property
Floor plans and EPC are made available for download 48hrs from the time the photographer/surveyor leaves the property.

  1. AIO ITEM DETAILS

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Professional Photography
x20 images
Experienced property photography specialists
Professional grade equipment
Wide angle room coverage
HDR or on-camera flash to manage dynamic range
Post processing of images ready for marketing
Bluesky fix (if required) for x2 lead shots
Allocated 1.5 – 2 hours at the property.
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Professional Photography Extra – plus20:
Recommended for properties 3000sq ft plus.
It allows for extra time (45 minutes) to allow for:

Wide Angle
Larger properties
More rooms
Numerous outbuildings
or
Features & Cameos

Details and features
Cameo shots
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Professional Photography Extra – plus40:
Recommended for properties 3000sq ft plus.
It allows for extra time (90 minutes) to allow for:

Wide Angle
Larger properties
More rooms
Numerous outbuildings
or
Features & Cameos

Details and features
Cameo shots
or
Wide Angle + Features & Cameos
Mix
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Premium Professional Photography**
(Guide property size >5000sq ft)***
We evaluate our Finest Photographers to a greater degree.
Only permitting very specific photographic equipment to be used for the capturing of the images.
Photographer consultation
Allocation of 4 hours for shoot
x1 aerial shot of property
x40 still images
Experienced property photography specialist
Professional grade equipment
Includes tripod and off-camera flash gear
Wide angle room coverage
HDR / on-camera flash / off-camera flash to manage dynamic range
Post processing of images ready for marketing
Blue sky fix (if required) for x2 lead shots
On-site iPad/screen proof of images prior to leaving property

**Recommended for:
Large properties
High value properties
Especially unique or listed properties
Properties with troublesome lighting (e.g. period cottages with beamed ceilings and small windows)

***All larger properties (5000sq ft plus) would also benefit from more time allocated – as set up time is increased to achieve premium results. Extra time is chargeable at £50 per hour and the number of additional images this generates depends on the brief (e.g. more rooms with full lighting setup, or more detail / lifestyle shots. Please call us for further details 01508 557777.
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Floor plans
The floor plan may sometimes be done by the photographer in one visit and at other times the EPC engineer will do this.

Using market leading software and an in-house design team we provide high quality floor plans within 48hours of the appointment. Please note that floor plans are for representational purposes only.
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EPC
All appointments conducted by certified engineers
The certification is produced and available inside 48hours of the site visit
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  1. CANCELLATION

Appointments cancelled prior to the appointment time and with less than 1 working days notice will incur the full fee. This is not discountable against new appointments.

  1. NO SHOWS

Appointments not attended within the first 10 minutes of the appointment time will be treated as a cancellation, charged for in full and non-refundable. This is not discountable against new appointments.

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All-in-One-Service Terms and Conditions

Terms and Conditions of Service for AGREEMENT BETWEEN CUSTOMER AND WORD PERFECT PRINT.

  1. SERVICES OFFERED

Word Perfect Print (referred hereinafter as “WPP”, “our”, “we” and/or “us”) offers business customers (also referred hereinafter as “Customer/s”, “Client/s”, “subscriber”, “you” and/or “your”) who agree to the following terms and conditions of service (hereinafter the “Terms and Conditions”) the ability (the “Service”) to schedule appointments via the Internet on a customised web site (the “Site”) hosted and maintained by WPP. To use the Service, you must obtain access to the Internet, either directly or through devices that access web-based content, and pay any service fees associated with such access. In addition, you must provide all equipment necessary to make such connection to the Internet, including a computer and modem or other access device.

  1. TERM AND TERMINATION

The Terms and Conditions shall continue in full force and effect until you receive an update to them by email or notification through our online system. The Terms and Conditions may be terminated as follows: Either party may terminate the Terms and Conditions at any time and for any reason upon not less than 14 days’ notice of termination to the other party, and In the event of any termination pursuant to this Section 3, WPP’ obligation to provide the Service to you will cease immediately.

  1. ACCEPTANCE OF TERMS

If you agree to accept the Terms and Conditions you will be able to allow your business to start using our services immediately. You can review the most recent version of the Terms and Conditions at any time at www.wordperfectprint.com. In addition, you will be subject to any guidelines or rules we may post from time to time. All such guidelines or rules are hereby incorporated by reference into the Terms and Conditions. Should you breach this Agreement, WPP will revoke your license to use the Service and suspend your right of access. Should WPP decide to suspend the Service for any reason other than breach, it will refund to you the unused portion of your payment, which will be your sole and exclusive remedy upon such a suspension of Service.

  1. YOUR REGISTRATION OBLIGATIONS

In consideration of use of the Service, you agree to: Provide true, accurate, current and complete information about your business as prompted in Enrolment, and maintain and promptly update your Account Information to keep it true, accurate, current, complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or WPP has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, WPP has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof). Keep all your data published on the Site compliant with our Acceptable Use Policy.

  1. WPP ‘ PRIVACY POLICY

Pursuant to WPP ‘ privacy policy, we may disclose to third parties certain aggregate information contained in your Business Account Data or related data, provided that, such information will NOT include personally identifying information, except as specifically authorised by you or in the good faith belief that such action is reasonably necessary to comply with the law, legal process, or to enforce the Terms and Conditions. For more information, please see our full Privacy Policy.

  1. MEMBER ACCOUNT, PASSWORD AND SECURITY

You will receive a password and account designation upon completing the Service’s Enrolment process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to: Immediately notify WPP of any unauthorised use of your password or account or any other breach of security, and ensure that you log out from your account at the end of each session. WPP cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 7 or from any loss or damage arising from the actions of any third party.

  1. LICENSE

Subject to the Terms and Conditions, WPP grants you a non-exclusive and non-transferable license to access the Services over your computer or computers. WPP is the owner of any and all information, data, text, software, messages and other materials (collectively, “Content”) within the Service, including, without limitation, the URL assigned to your business.

  1. RESTRICTIONS ON USE OF SERVICES

Except as expressly permitted, you may not reproduce, disclose, redistribute, retransmit, publish, sublicense, assign, transfer or commercially exploit any of the Services or any other content that you receive, directly or indirectly, through the Services to anyone without prior written approval from WPP. You may not use or permit anyone to use the information provided through the Services for any unlawful or unauthorised purpose.

  1. MODIFICATIONS TO SERVICE

WPP reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that WPP shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

  1. TERMINATION

You agree that WPP, at its sole discretion, may terminate your password, account (or any part thereof) or use of the Service, and remove and discard any Content within the Service, for any reason, including, without limitation, for lack of use or if WPP believes that you have violated or acted inconsistently with the letter or spirit of the Terms and Conditions. WPP may also at its sole discretion and at any time discontinue providing the Service, or any part thereof, with or without notice. You agree that any termination of your access to the Service under any provision of the Terms and Conditions may be effected without prior notice, and acknowledge and agree that WPP may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. Further, you agree that WPP shall not be liable to you or any third-party for any termination of your access to the Service. In the case of voluntary account termination you agree to pay any past-due invoice amounts and early contract termination fee should the service contract period not be fulfilled. You also agree that WPP does not have any obligations to perform termination of your account if such termination request is submitted by you or by any third-party on your behalf by means of telephone, fax, voice message, regular or electronic mail.

  1. DEALINGS WITH CUSTOMERS

Your correspondence or business dealings with customers found on or through the Service, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such customers. You agree that WPP shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such customers on the Service.

  1. LINKS

The Service may provide, or third parties may provide, links to other Internet sites or resources. Because WPP has no control over such sites and resources, you acknowledge and agree that WPP is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that WPP shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource. If Customer links a web site controlled by Customer to the Service, Customer agrees to comply with the Acceptable Use Policy attached to these Terms and Conditions and all applicable laws and regulations, including, but not limited to, those related to pornography, obscenity, copyright, trademark, other intellectual property rights, data privacy, international communications, import and export of data and tax laws and regulations. Customer is solely responsible for any content contained on Customer’s web site and Customer shall so state on Customer’s web site. WPP may at any time and without advance notice modify or restrict Customer’s participation in the Service if WPP determines in its sole discretion that Customer’s information violates the Acceptable Use Policy, any laws or regulations, is disruptive, causes a malfunction of the Service, or is not suitable for the Service. If Customer does not correct the violation within ten days thereafter, WPP may terminate the link or Customer’s access to the Service.

  1. ABUSE

Any use of WPP applications, systems and system resources that disrupts the normal use of the system for other WPP customers and users is considered to be abuse of system resources and is grounds for administrative intervention. Some examples of abuse include but is not limited to multiple enrolments for the same business, creation of fictional consumer profiles and login accounts, impersonating other customers and users in creating appointments for any business account (including own), running load tests and denial of service attacks against www.wordperfectprint.com

  1. DISCLAIMER OF WARRANTIES

YOU EXPRESSLY UNDERSTAND AND AGREE THAT: YOU ARE USING THE SERVICES AT YOUR OWN RISK. THE SERVICES ARE DISTRIBUTED ON AN “AS IS” BASIS AND “AS AVAILABLE” BASIS AND THERE MAY BE DELAYS, OMISSIONS, ERRORS OR INACCURACIES IN SUCH INFORMATION AND DATA. THE SERVICES ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION, OR MODIFICATION UNDER THE LAWS APPLICABLE TO THE TERMS AND CONDITIONS. YOU WILL BEAR ANY AND ALL LIABILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF THE SERVICES OR INABILITY TO USE THE SERVICES OR OUT OF ANY BREACH OF ANY WARRANTY NONE OF WPP, ANY LICENSOR, EMPLOYEE, AFFILIATE OR AGENT OF WPP OR ANYONE ELSE INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SERVICES (EACH, A “PROVIDING PARTY”) WARRANTS THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE, OR MAKES ANY WARRANTY AS TO THE RESULTS TO BE OBTAINED FROM USE OF THE SERVICES OR FROM ANY INVESTMENT DECISION MADE USING THE DATA, INFORMATION, OR TRANSACTIONS PROVIDED BY THE SERVICES.

  1. DISCLAIMER OF LIABILITIES

NO PROVIDING PARTY (A) GUARANTEES THE ACCURACY, SEQUENCE, COMPLETENESS, TIMELINESS, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OF THE INFORMATION OR DATA MADE AVAILABLE THROUGH THE SERVICES OR BY ANY OTHER FORCE MAJEURE OR ANY OTHER CAUSE BEYOND THEIR REASONABLE CONTROL, (B) WILL BE LIABLE TO YOU OR TO ANYONE ELSE FOR ANY LOSS OR INJURY CAUSED IN WHOLE OR IN PART BY ITS NEGLIGENCE OR OMISSION IN PROCURING, COMPILING, INTERPRETING, EDITING, WRITING, REPORTING, OR DELIVERING, ANY INFORMATION OR DATA THROUGH SERVICES, (C) WILL BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DECISION OR ACTION TAKEN BY YOU IN RELIANCE UPON WHICH SUCH INFORMATION OR DATA OR FOR ANY CONSEQUENTIAL, SPECIAL OR SIMILAR DAMAGES INCLUDING BUT NOT LIMITED TO LOST PROFITS, TRADING LOSSES, DAMAGES RESULTING FROM INCONVENIENCES, OR LOSS OF USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR (D) WILL BE LIABLE TO YOU FOR THE ACCURACY OF THE INFORMATION PROVIDED THROUGH THE SERVICE, EVEN IF THE PROVIDING PARTY WAS NEGLIGENT IN PREPARING SAID INFORMATION, OR FOR DELAYS OR OMISSIONS THEREIN NOR FOR ANY LOST PROFITS, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES.

  1. EXCLUSIONS AND LIMITATIONS

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS OF SECTIONS 15 AND 16 MAY NOT APPLY TO YOU.

  1. INDEMNIFICATION

You agree, at your own expense, to indemnify, defend and hold harmless any Providing Party, against any claim, suit, action, or other proceeding brought against any Providing Party by a third party to the extent that such claim, suit, action, or other proceeding is based on or arises in connection with your use of the Services. You agree to pay any and all costs, damages, and expenses, including without limitation, reasonable attorney’s fees and costs awarded against or otherwise incurred by or in connection with or arising from any such claim, suit, and action or proceeding attributable to such claim.

  1. PROTECTION OF TERMS AND SERVICES

The provisions of the Terms and Conditions are for the benefit of each Providing Party. Each Providing Party shall have the right to assert and enforce the provisions of the Terms and Conditions directly on their own behalf.

  1. CONFLICTS

Neither the course of conduct between WPP and you nor trade practices shall act to modify the provisions of the Terms and Conditions.

  1. INTELLECTUAL PROPERTY

You acknowledge that WPP has exclusive proprietary rights in the information received by you through the Services. The Services are protected by copyrights, trademarks, service marks, international treaties, and/or other proprietary rights laws of the United Kingdom.

  1. GENERAL PROVISIONS

The Terms and Conditions constitute the entire agreement between you and WPP and govern your use of the Service, superseding any prior agreements between you and WPP. You also may be subject to additional terms and conditions that may apply when you use affiliate services, third-party content or third-party software. The Terms and Conditions and the relationship between you and WPP shall be governed by the laws of the United Kingdom that apply as if this contract was made and performed entirely. The failure of WPP to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision. If any provision of the Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms and Conditions remain in full force and effect. Any notice or other communication provided for hereunder shall be deemed to have been duly given when delivered, but only if the sender obtains reasonable proof of such delivery. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or the Terms and Conditions must be filed within one year after such claim or cause of action arose or be forever barred.

  1. ACCEPTABLE USE POLICY

WPP reserves the right in its sole discretion to remove any content for any reason, including but not limited to, your violation of any laws, the Terms and Conditions for WPP or this Acceptable Use Policy. The Acceptable Use Policy below describes certain actions relating to the content and operation of your Mini Web-Page and Direct Offers which WPP considers to be inappropriate and thus prohibited. The examples named in this list are in addition to the content identified in the Terms and Conditions and are provided solely for your guidance. If you are unsure whether any contemplated use or action is permitted, please contact WPP. Actions which WPP considers inappropriate include, but are not limited to, (1) using the Service to sell any products or services that are unlawful in the location at which the content is posted or received; (2) using the Service to post any content or material that is obscene, lewd, lascivious, filthy, excessively violent, harassing or otherwise objectionable); (3) using the Service to post any content that advocates, promotes or otherwise encourages violence against any governments, organisations, groups or individuals or which provides instruction, information or assistance in causing or carrying out such violence; (4) using the Service to post any content that holds Word Perfect Print (including its affiliates), employees or shareholders up to public scorn or ridicule; (5) using the Service to post any content that violates any copyrights, patents, trademarks, trade secrets, or other intellectual property rights of others; (6) deleting or altering author attributes or copyright notices, unless expressly permitted in writing by the author or owner; (7) using the Service in a tortuous manner, including the posting of libellous, defamatory, scandalous, threatening, harassing or private information without the permission of the person(s) involved, or posting content that is likely to cause emotional distress; or (9) introducing viruses, worms, Trojan horses, or other harmful code on the Internet.

  1. COOKIE POLICY

By agreeing to use this site, you are also agreeing to our use of cookies. We use cookies to (1) provide you with a better online experience (2) allow you to set personal preferences (3) protect your security (4) measure and improve our service.

 

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